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Search our comprehensive guides, FAQs, and safety protocols to trade confidently on Sri Lanka's newest premium marketplace.
Stay safe from ticket scams.
Let's stay safe together and avoid fake sellers when buying concert, sports, or event tickets in Sri Lanka.
Quick Start Guides
How to Sell in 3 Easy Steps
- Click + Post Ads and choose your category.
- Upload clear real photos and fill in accurate specifications.
- Chat directly with buyers and arrange a safe handover.
How to Buy Safely
- Use search filters to locate verified local listings by district.
- Message the seller via built-in chat to ask questions.
- Inspect items in person at a public location before paying.
Spotting Fake Listings
- Avoid listings with stock images or unrealistic prices.
- Never transfer money in advance to unverified sellers.
- Report suspicious ads immediately using our Report tool.
Explore Help Topics
Getting Started & Account
Creating an account, mobile verification, profile settings, and password recovery.
Buying & Negotiation
Messaging sellers, making offers, organizing delivery, and inspecting goods safely.
Safety & Ticket Scam Rules
Ticket scam prevention, reporting fraudulent sellers, and safe public meetups.
Posting & Managing Ads
Creating listings, photo guidelines, pricing rules, editing, and marking items sold.
Promotions & Packages
Featured Badge, Category Top Spot, how to boost your listing's visibility and reach.
Vehicles & Property
DMT registration verification, test drive safety, property deed checks, and lease terms.
Community Guidelines
Forbidden items, counterfeit policy, seller etiquette, and trading standards on iGo.
Customer Support
Direct contact channels, support hours, and inquiry submission to our team.
Buyer Protection
Platform safety policies, what iGo guarantees, and how to protect yourself as a buyer.
Frequently Asked Questions
Find instant answers to the most common questions from iGo buyers and sellers.
Still need assistance?
Our customer support specialists in Sri Lanka are ready to help you with account issues, reports, or general inquiries.